Human Resources
The building blocks of good property management include maintenance of the property, rental and lease agreement administration, collections and accounting, marketing and planning.
In today’s highly regulated and demanding business environment, Human Resource Management is also essential to high quality property management. People live in the property. People do business in the property. People maintain the property. People manage the property. Jennings Group does not leave to chance, nor take for granted, the management of the “people business’ side of property management.
Selection and Training
- Professional employee recruitment
- Thorough application and interview process
- Credit and criminal records checks
- Job orientation and training
- Oversight of operations and procedures
- Regular employee performance reviews
- Current wage rate information
- Prompt and appropriate corrective action
Regulatory Compliance
- Oversight of Fair Housing Act Compliance
- Second review of each Rental Agreement
- Oversight of Federal and State Employment Law compliance
- Regular review and update of agreements, forms, operations manuals, employee manuals and Resident Manager manuals
- Experienced management of problem employee situations
Communications
- On-going employee training and informational programs
- Coordination of regular office and departmental meetings
- Daily involvement in property management activities
